We undertake both grid and off-grid rural electrification projects and have executed numerous centralized and decentralized systems. This can be in the form of concession management or BOT (Build Operate and Transfer)
Below are the basic steps we follow when taking upon a project:
Project Analysis and Design
Audit data is established by our expert engineers and then analysis and design are performed. Instead of a vanilla or status quo approach to energy solutions that is prevalent in the industry today, every ENCO project is thoughtfully designed to strike an appropriate balance between energy savings, light levels, and light quality in each facility area. Many factors must be considered and all proposals are thoroughly reviewed by our Sales, Design and Finance teams.
Presentation of Proposal
Our proposal format has evolved over time to address the specific needs and requests of our customers. Customers receive all of the detail necessary to make an informed purchase decision. During the presentation, we methodically walk customers through all of the information contained in the proposal. The presentation is interactive; we encourage customers to ask questions at any time.
If a customer demonstrates interest in proceeding with a project, ENCO will prepare and submit the solution, possible financing available and perform technical reviews of applications independently and/or in conjunction with clients representatives, as required.
Project installation times, particularly in complex areas, are evaluated on a case-by-case basis. The client is engaged so that timelines are clearly determined before mobilization. Factors that might influence timeframe include customer's desired timeframe for installation, project size, and location complexities.
Upon receipt of a signed contract or purchase order, materials are ordered and shipped from distributors and manufacturers. The project manager assigned to the project schedules a pre-construction meeting with the customer. The purpose of the meeting is to strategize an appropriate plan for project installation with input from the customer.
The pre-construction meeting will include a project scheduling exercise, at which time the project manager meets with key staff of the Client and end customer if appropriate. The project manager will provide an overview of the whole project plan, and then describe what will occur in each area. He will ask the key staff members questions concerning times that each area can be entered, equipment sensitivities, and other matters specific to the project. Logistical concerns such as project location, recycling are also discussed. As the project begins, the project manager keeps the client fully informed using state of the art project management tools. By using project management software, changes in the specification such as quantities, changes in locations, etc are reflected in the inventory requirements list. This allows the project manager to anticipate material needs to complete the project on schedule.
Immediately after the completion of every project, our team does a thorough site review and inspection with the client. All excess materials and containers are removed and disposed properly. This ensures that any issues are quickly discussed and resolved prior to our departure from site. We also ensure that all local disposal and recycling laws are strictly adhered to.
Warranty and Maintenance
Customers are encouraged to use ENCO if there are any questions or concerns related to the project. A small stock of maintenance material is left at the site. However one of the value added services we provide is post warranty maintenance which ensures the sustainability of the project and increased lifespan. To date, we have found manufacturers to be highly cooperative in assuring a high level of customer satisfaction with their products. ENCO enjoys strong, long-standing relationships with major manufacturers and distributors.